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January 2008 – OCW Studio Island View. Wappingers falls, New York
Me and my wife had a great time in Turks and Caicos. The accommodations and service where great. No one bothered us and the service was there as soon as we needed it. My Turks and Caicos staff was great and very helpful in getting us information about the island.
We plan on returning to the island and staying in the same location. We will definitely use you to book our vacation. Thanks for all of your help.
January 2008 - OC 2 Bedroom Ocean/Garden/Pool View Suite. Placentia, California
We stayed at the Ocean Club, from Jan. 12th-Jan.19th. We booked with MyTurksandcaicos. We were very happy with our stay on the island and we would love to return. The property was very well managed and very clean. Everyone was very polite. We loved our 2 bedroom suite and the beautiful towels!!! The housekeepers kept it looking great every day! Our favorite part was the water and beach, of course! Divine!!! Overall, we would give our experience with booking and with our stay 10 out of 10 for quality and service. We look back on our trip with fond memories. The only bad experience was missing a suitcase of our daughter's for 2 days. Somehow all of the other bags arrived but her's. We will recommend this site for booking. You were great!
January 2008 - OCW 2 Bedroom Ocean/Garden/Pool View Suite. Brooklyn, New York
We had a great time and everything was fine. The accommodations were excellent and so were all the staff and Nenna was very helpful. I am sure we would love to return to the island only the flight and security and check in at Turks and Caicos Airport was a little awkward, but I guess that goes for most destinations where there are small airports and lots of people.
My only suggestion is about the window in the bathroom door in the master bedroom. The round window in the bathroom door was across from the bathroom window that faced out to the main hall and staircase. Since the light was left on all night even when the bathroom door was closed it was extremely annoying during the night. We ended up putting a towel over the bathroom door window every night. The solution is the either put a shade over one of the windows or better yet put the lights in the hall on an automatic motion detector after a certain hour. The resort would save money and electricity and the guests would get a better night sleep.
January 2008 - OCW Studio Island View. Wayzatha, Minnesota
Quality of accommodation was good as was the service. Don't know if or when we will be back but would book thru My Turks and Caicos again.
December 2007 - OC Junior Suite. Norfolk, Conneticut
We had a great holiday. The quality of service from My Turks and Caicos was excellent - Nenna was responsive and very helpful. Ocean Club Resort was very nice - the majority of the staff were helpful and friendly. Big Blue Unlimited was excellent for both the diving and an eco tour that we booked while we were there. We would like to return if we can and have already considered the idea of Thanksgiving week in 2008!
Suggestions I have for improving the service would be to provide a small e-flyer in advance about the island - interesting places to go etc, perhaps also forewarning people that it is expensive to eat once you are there - mentioning IGA supermarket etc! I also think we would have rented a car if we had realized how scattered everything is and also how expensive the taxi services are. $15 per person to get to the hotel from the airport! Overall though a great holiday! Thank you
November 2007 - OC Studio Deluxe & 2 Bedroom Oceanfront Suite. Rockbille Centre, New York
I enjoyed my stay at T&C. It's my 3rd time there and I've stayed at Club Med, The Alexandra and now the Ocean Club. I will be returning next year.
November 2007 - OCW 1 Bedroom Ocean/Garden/Pool View Suite. Orillia, Ontario
We have so many wonderful things to say about our visit to Turks and Caicos! The quality of our accommodation was fantastic and was perfect for our family of 4, 2 being children. The level of service was also fantastic and the staff were so friendly and always eager to help!
The quality and level of service of the My Turks and Caicos staff were beyond what we could have imagined. They went well above to answer all of our questions, provided us with all information that we could have needed and were so friendly! We were so lucky to have been able to deal directly with My Turks and Caicos staff and would definitely do it again! We won't hesitate to refer anyone interested in a Turks and Caicos vacation!
We love to travel and usually only visit any one place once, and then try somewhere new BUT we can't wait to come back to Turks and Caicos and would definitely contact My Turks and Caicos again when we plan our next trip.
Thank you for sharing your paradise with us! We miss it tremendously and have been shoveling snow for 2 days since we returned from our vacation.
July 2007 - 1 & 3 Bedroom Oceanfront. Portsmouth, Rhode Island.
First and foremost let me thank you so much for a fantastic vacation! Nenna at my Turks and Caicos was unbelievable; she took care of every detail for our family reunion. Our trip would not have been as great if it was not for her. We had no problems at all because of her efficiency and attention to detail. Everyone had a wonderful time! As you know we stayed at Ocean Club. It was the perfect place for all of us to stay. The rooms were beautiful and more importantly every staff member at the resort was friendly and kind. The onsite events coordinator was super! She would do anything to make our stay more enjoyable. When a complication arose, no problem, she was there to handle it quickly and efficiently. Hopefully, we will be able to return to Turks and Caicos soon. When and if I do, I will most definitely contact the staff at My Turks and Caicos again. I have been telling my friends that they have to visit Turks and Caicos, and when they do, I told them they have to contact My Turks and Caicos to do all their arrangements. Thank you again to My Turks and Caicos, and especially Nenna, for making our family vacation such a wonderful time!!! All the best, hope to be visiting soon.
May 2007 - Studio Island View. Thornhill, Ontario.
I would say that the level of service was very good, the exception being the some of front staff/Concierge have to polish their customer service skills. We also recommend that they invest in technology to control mosquitoes by spraying or other method and to have the eating areas covered similar to the Seaside grill on Ocean Club West and screened. There were so many flies that we and other guests had problems eating our meals. This was not the case at Ocean Club West. We will return and book with My Turks and Caicos because of the level of efficiency. Many thanks.
April 2007 - 2 Bedroom Ocean/Garden/Pool View. West Hartford, Connecticut.
We had a fabulous vacation and were very pleased with the accommodations and the service. We would book through My Turks and Caicos in the future because you were easily accessible, friendly, and competent.
January 2007 - Junior Suite. Los Angeles, California.
As a solo traveler I found your (MyTurksAndCaicos) services and island information very helpful. I made some friends at this friendly resort and look forward to visiting again on my return to Provo.
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