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Ocean Club West

Turks and Caicos Islands Hotels and Resorts Reviews





The Regent Palms
The Regent Palms Resort

The Palms Resort
The Palms Amenities
The Palms Accommodation
The Palms Rates
The Palms Spa

November 2007 - Studio Luxury Room. Boca Raton, Florida
Everything was G R E A T !!!!!!!!!!!!!!!!

December 2007 - Studio Luxury Room x 2. Great Neck, New York
We had a great experience at The Regent Palms. If we decide to travel again to the Turks and Caicos islands, I would choose My Turks and Caicos for booking as we enjoyed our whole trip.

December 2007 - Luxury Oceanview Room, Romance Package. Bewley, Devon UK
We just returned from one of the best holidays that we have ever had! Thank you for your help in arranging it. We loved the location (especially!) the hotel and staff were splendid, and the weather superb. We hope to return next December. Happy Christmas.

December 2007 - One Bedroom Oceaview. Whistestone, New York
We had a great time and the hotel room and staff were pleasant... We would definitely return to Turks & Caicos and would recommend friends and family to do the same. Thank you for all your help.

November 2007 - Three Bedroom Oceanfront Suite. Columbus, Ohio.
This is the second time we stayed at the Palms, the 5th time at the Turks, but the first time using your service for reservations. Your service was great and the Palms could not be more pleasant. I had my family, two daughters, one 2 year old, one son-in-law, and my wife and everyone had the best time. My Turks and Caicos did a great job and answered all my questions.

November 2007 - One Bedroom Oceanfront Suite. New York, New York.
I thought that the hotel was very beautiful but I definitely feel that there were some touch points that The Palms Hotel was missing. I didn't feel like the service was up to par for a 5 star hotel. I thought the food by the pool was not good and didn't have a wide variety of choices. There was nothing on that menu that was that healthy. I also thought it took a while to get service at the pool. The spa was nice but I didn't think some of the help there was that accommodating. The steam shower was also broke for 3 days. That should of been taken care of right away.
I thought that My Turks and Caicos did a great job booking my trip and were very sweet when I had to change my trip to the following day. I would definitely book my trip with My Turks and Caicos but I will say that I wouldn't stay at the Palms again.

November 2007 - One Bedroom Oceanview Suite. Richmond, Virginia.
The quality of our accommodations exceeded my expectations. The Palms was extremely accommodating for everything that we needed. My Turks and Caicos staff was helpful with booking and answering questions. I hope to return to the island and will probably book with My Turks and Caicos again.

September 2007 - Luxury Room. Hot Springs, Virginia.
We found the quality of our accommodation and level of service from the resort and My Turks and Caicos very good. We will definitely be returning to the Turks and Caicos Islands again as I was satisfied with how it (reservations and service) was done.

September 2007 - Studio Luxury Room. Centre Moriches, New York.
We had an amazing and wonderful time. My Turks and Caicos staff was great, a pleasure to work with, very accommodating, knowledgeable and organized. The only thing that seemed a bit questioning to the hotel is that we were not provided airport vouchers. We would definitely return and hope we can next year. Many Palms staff made our trip a memorable one: the service is impeccable and we can't stop talking about it. Thanks again. Love all the little touches, like mints on pillow, cookies, water and fruit!! Keep up the great work.

August 2007 - Luxury Room. Uniondale, New York.
The quality of our accommodation (at The Regent Palms) was excellent as was the level of service at the resort and from the staff at MyTurksAndCaicos. We will definitely be returning to the Turks and Caicos Islands and booking with MyTurksAndCaicos.

July 2007 - One Bedroom Oceanfront. Hackensack, New Jersey.
The service end of the vacation provided by your agency was perfect. The vacation itself was great, we had a wonderful time. The weather was perfect and the accommodations top notch. This was the second time we stayed at the Palms and the accommodations were the same as last time, but with the sale of the resort to Regency, there were numerous additional little things done which put it over the top. We do plan on making our trip to Turks and Caicos a yearly event.

July 2007 - Luxury Room. Brooklyn, New York.
The hotel was quite beautiful, however we had a major ant problem in our room. They came and sprayed the first day. The next morning they were everywhere again. They told us there were no rooms available. We asked for a larger room and was told we would have to pay for an upgrade. Very frustrating. They eventually found a comparable room and the rest of the stay was excellent

July 2007 - Luxury Oceanview, Spa Package. Howard Beach, New York.
Your staff at MyTurksAndCaicos was and is wonderful. They were on the ball and got me exactly what I wanted when I wanted it. They got back to me promptly at all times. The Palms was also magnificent. Their staff was wonderful. Definitely plan on going back and using your services again. Thanks.

June 2007 - 1 Bedroom Oceanfront, Romance Package. Northport, New York.
This trip was wonderful and your services truly great. Professional at all times and helpful with all details. The Resort was magnificent from service to room quality. We will come back to the Turks in the future. Thank you.

June 2007 - Luxury Room, Romance Package. Mendham, New Jersey.
I just returned from Turks & Caicos and wanted to thank you for helping coordinate the trip. My girlfriend and I had an unbelievably wonderful vacation and look forward to returning often. The Regent Palms is an amazing resort. The staff is incredibly friendly, the grounds are manicured to perfection, the beach, pool, and spa are dazzling, and the food is sensational. All of your dining recommendations were spot-on, delighting my love and appreciation for 5-star restaurants. It was a pleasure coordinating our trip through you. I am certainly recommending to my friends, family and colleagues to book a trip to Turks & Caicos through you. Thanks again.

March 2007 - Luxury Garden View Spa Package. New York, New York.
We had a wonderful time on the island staying at The Palms. We may come back again and would definitely book through you.

January 2007 - Luxury Room. New York, New York.
We loved the island and The Regent Palms was great, we had a very pleasant time. The level of service and amenities is fantastic, the food at the restaurant great and we very much enjoyed the beach and pool clubs. Regarding our room, better than expected, small and cozy but was very nice and enough for both of us actually. We are looking forward to going back soon!!!


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